Skip to content

About Us

We are a team of dedicated and specialised change management consultants.

Finer Solutions offers a personal and flexible approach to change management and project management consulting.

Compared with large traditional consulting houses, we deliver more tailored, practical and cost-effective change management and project management solutions best suited to small /medium businesses.

Founded by Natalie Phillips-Mason in 1995, Finer Solutions has provided change management services to clients in Australia and Europe across various industries, offering clients pragmatic change implementation advice that best suits their organisation’s needs.

Our Current Change Management Offerings

  • Change Management Scoping and Planning
  • Change Implementation
  • Customer-centric Employee Capability Frameworks
  • Organisation and Job Design
  • Change Health Checks
  • Process Design and Documentation
  • Training Needs Analysis and Learning Programs
  • Stakeholder Management
  • Cross-cultural collaboration
  • Communication Planning and Delivery

What makes us different?

Real change management experience

The market is flooded with people claiming to be change management specialists. But often, that’s not
the case.

At Finer Solutions, we implement change programs based on proven methodologies, tools and techniques. We have worked on countless projects for our clients. We are results driven and offer pragmatic solutions that are based on best practice methodology.

Customised and personalised service

Because we are small, we are not bound by complex and costly internal processes. We pride ourselves on our close client relationships – and the personalised service our clients have come to expect.

Flexible solutions

Our advice always takes into account the culture, size and specific requirements of your organisation. We appreciate that our clients have varied needs and budgets.
Also, we accommodate projects of any size and nature – from one-off discreet pieces to larger, long-term solutions.


  • Tertiary qualified
  • Prosci certified
  • Change Management Qualification (AGSM)
  • Prince 2 Foundations
  • ERP implementations
  • Project Management accredited

“Finer Solutions was able to quickly undertake a review of our training plan for a large, enterprise wide software replacement program and identify key risks and issues.  Their review provided specific, actionable feedback and was presented constructively.  During this short engagement, the knowledge and experience of the Finer Solutions team was evident through their ability to quickly understand the program and the training requirements.  Finer Solutions also examined the broader change management landscape and the key change objectives of the program to inform the training review.  As a result of this review, we decided to extend the engagement with Finer Solutions to conduct a detailed review of our Training Needs Analysis to provide us with a role based view of our training program.  Again, the level of detail undertaken in the review was impressive and the material handed over to our Learning & Development Manager is invaluable to creating a training schedule and identifying our most heavily impacted roles.”

– Business Operations Manager, Tenix Solutions

Read More Testimonials